Wanting to redeem points for Scholastic Free Book Offer - Do codes have to be from certain boxes?

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My mom is a school teacher and her kids' parents have been giving her the codes to key in. All but one have not gone towards the book rewards but to where she can donate a book with 1000 points. She was under the impression that all code would go towards getting books. Do they have to be from certain boxes???
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Trudy

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  • FRUSTRATED!!!

Posted 3 years ago

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Steve, Official Rep

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Hi Trudy –thanks for contacting us for clarification on our Scholastic Free Book Offer and please pass along our apologies for the confusion.

To get a free book, please complete the following:
1. Collect three Kellogg's Family Rewards codes found inside specially marked packages.
2. Go to www.KelloggsFreeBook.com and enter the codes.
3. Choose your free book!

Specially marked packages feature the Scholastic Free Book logo as highlighted in blue in the image below:



Thanks again to everyone for their interest!
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Lyndsey Gresehover

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How come all codes do not go towards the free books? I have 2015 KFR points, however, it shows that I have 0 Great Starts reward codes. How is this?
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Harriet

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Then what do I do with the other codes if I can't redeem them for books?
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Harriet

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I want to order nothing but children's books than anything else.
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Steve, Official Rep

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Hi Harriet - glad you were able to access specially marked package! Thank you for your participation.
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JOHN

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I entered codes from 2 boxes of fruit loops, and 2 boxes of frosted flakes. While it gave me Points from all four boxes, it only gave me two book codes, not four. Why didn't I get four codes? All boxes had the "Scholastic Free Book" info on the back of the box.
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Steve, Official Rep

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Hi John - glad you were able to access specially marked package! Thank you for your participation and I hope you enjoy the book.
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Denise

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This is so frustrating! I had 3 codes and put them in for free book, only to find out that just 1 counted toward book and the other 2 gave me family rewards points?? Give me a break, Kellogg's. Totally misleading, my child was all ready to order a Clifford FREE BOOK. Ridiculous. Thanks for nothing.
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Steve, Official Rep

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Our Consumer Affairs department is reviewing your experience and account, Denise.
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Denise

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My codes now work and I ordered a book. We will see if I get it. I have no patience for these games so I won't be doing this again. Thank you for correcting the problem, but I'm not impressed with the system - look how many people are having the same issue!
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Sam

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I agree!!! Kellogg's rewards points should be applicable to the free children's books as well as the other rewards offered. Kellogg's, If we buy your products we should be able to apply qualifying codes to where ever we feel we would like to apply them.
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Shawn

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I agree the box of Kellogg's says collect 3 codes go to the site put them in and get your free book. Yeah right, I should have known, my daughter is very disappointed. All I got was 100 points for first code and 80 each for the other 2. Can't get any book for 260 points. Come on Kellogg's fix this problem my daughter wants her free book that your box said she is getting if she collects 3 codes!
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Steve, Official Rep

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Hi Shawn, in reviewing the Great Start (Scholastic) section of your account, we confirmed that all three codes registered correctly. Please see your account and give us a call (800-962-1413) if you have any questions.
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Angela

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I agree with all who are frustrated. Ridiculous! I purchased 3 of the SAME product and only one code is showing up!!! so of course, can't redeem for the free book. Has anyone tried calling customer service? I am going to try that tomorrow. Will NOT be purchasing more Kellogg products if they can't fix this problem.
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Steve, Official Rep

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Our Consumer Affairs department is reviewing your experience and account, Angela.
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Gabriel

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Has anyone actually gotten the free books? I followed all the steps to order two books in August and they never showed up. I see an order for one book on my account. It says "fulfilled," and I get an error when I click on "details" for the item.
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Lyndsey Gresehover

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I ordered 2 books on Sept. 1, 2013 and still haven't received them. As you said, both orders say "Fulfilled," however, I still don't have them.
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Patti

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I'm having trouble finding the codes. I bought a big box of Nutri-Grain bars from Sams. You get 2 boxes inside. The outer box says "Free book 1 box=1 book".
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Cheryl

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Just entered 7 codes and only got 1 point towards a free book. Really??? My daughter found a book she loved and now we aren't able to get it. How disappointing!
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James

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I found the code thing frustrating, too. We buy a lot of cereal and only some boxes are labeled for the free book. We did receive a free book in the mail so I will keep using the site.
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Sandy

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Last week or so, I entered a code for the books. Today I entered 2 codes for the books, thus I should have 3 now. I want to order a book but I can't. I noticed the code went into the POINTS value. I do not want that, all I want to order is books for 0-5 years old children. What do I do NOW. Did I loose the 3 codes for a book? Your program is very, very frustrating. Please get back with me.
Sandy
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Steve, Official Rep

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Our Consumer Affairs department is reviewing your experience and account, Sandy.
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Lila

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My codes are also not going toward the scholastic books-----3 codes=1 book...got one book, ordered more. The last few codes are not posting to my account other than reward points....3 grand kids...I need books...Thanks in advance....Lila joeeversole1@windstream.net
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Angela

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I posted about a week ago to this thread that only 1 of my 3 codes was showing up for the free book, customer service said they would look into it. I just logged in today and it was all resolved. I was able to order a book. Thank you for the quick response.
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Steve, Official Rep

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Thanks for coming back a reporting about the resolution of your request - we appreciate the feedback!
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Cristen

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I entered 3 codes and it only counted 1 of the codes. My kids were picking a book and this is very frustrating. Wondering where my other 2 points went. Not happy
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Lila

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Lila 10 hours ago
My codes are also not going toward the scholastic books-----3 codes=1 book...got one book, ordered more. The last few codes are not posting to my account other than reward points....3 grand kids...I need books...Thanks in advance....Lila joeeversole1@windstream.net
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Catherine

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I agree kelloggs (and Scholastic) have (had) a better reputation than this, I entered four codes and got 2 towards a book... very misleading, think I'll stick to healthier foods from now on... thanks for the wake up call
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Catherine

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I agree kelloggs has (had) a better reputation than this, I entered four codes and got 2 towards a book... very misleading, think I'll stick to healthier foods from now on... thanks for the wake up call
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Mallory

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I am having the same problem and am frustrated as everyone else commenting here is! I thought that ALL points could be used to redeem books!! I don't see why it matters if you redeem them for a book for your child or classroom or for some other random reward!! I wanted to get books as well and purchased Kellogg's products to be able to do that and it won't let me get a book yet! This is so disappointing and so misleading. Maybe I won't purchase Kellogg's products anymore either.
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Cheryl

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I also just entered 8 codes. 6 of them were from boxes marked for free book, but i see nowhere on this site how to get 2 free books. Everything costs more than the 800 points I received. I am really confused and feel like this is a big waste of time. Can you help me?
summa@cinci.rr.com
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Allison

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I have put in codes for the Scholastic books and received two of them. Kids are very pleased and excited. Unfortunately, in a hectic holiday household today, I entered in my new codes all under Kellogg's Rewards and now cannot order the other kids their books they picked out. Is there anyway to move the codes entered today from my account to the Scholastic account? This is what the kids collected these codes for and now they are very sad that half have picked out books and half have not :(
Please let me know if this is something that can be resolved so I can explain it one way or another to them--
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Allison

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you can obviously take away the bonus points earned.... all the entered codes on here (it seems on 2 occasions) were supposed to go to the book site. Please transfer them over!!
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kristin

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I entered codes that were for the books but instead they went for the rewards how can I fix this?? We have received one book and enjoy it. But what happened to getting a code for ordering scholastic books from their website?
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Robin

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I had the same experience as many of you. I entered three codes but none are showing up in order for me to order a book.
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Jessica, Official Rep

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I apologize to all, your comments have been forwarded. You should be receiving a follow up soon.

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