We have initiated a voluntary recall due to the possible presence of fragments of flexible metal mesh from a faulty manufacturing part. Recalled products include only Frosted Mini-Wheats Bite Size Original and Mini-Wheats Unfrosted Bite Size with the letters KB, AP or FK before or after the Best If Used Before date. Products impacted are:
Kellogg's Frosted Mini-Wheats Bite Size Original cereal
• UPC 3800031829 - 18-ounce carton with Better if Used Before Dates between APR 01 2013 KB - SEP 21 2013 KB
• UPC 3800073444 - 18-ounce carton with Better if Used Before Dates between APR 01 2013 KB - SEP 21 2013 KB
• UPC 3800031834 - 24-ounce carton with Better if Used Before Dates between APR 01 2013 KB - SEP 21 2013 KB
• UPC 3800046954 - 30-ounce carton with Better if Used Before Dates between APR 01 2013 KB - SEP 21 2013 KB
• UPC 3800031921 - 70-ounce club store carton with Better if Used Before Dates APR 01 2013 KB - JUL 29 2013 KB
• UPC 3800004961 - single-serve bowl with Better if Used Before Dates between 04013 KB - 09213 KB
• UPC 3800021993 - single-serve carton with Better if Used Before Dates between AP 04013 - AP 09213 or FK 04013 - FK 09213
Kellogg's Mini-Wheats Unfrosted Bite Size cereal
• UPC 3800021983 - single serve carton with Better if Used Before Dates between FK 04013 - FK 09213
• UPC 3800035982 -18-ounce carton with Better if Used Before Dates between APR 01 2013 KB - SEP 21 2013 KB
Consumers with affected product or who have questions should contact us using the Contact Us feature on Kelloggs.com or call 800-962-1413 from 8 am to 6 pm Eastern Time, Monday - Friday.
Voluntary recall of select packages of Frosted Mini-Wheats Bite Size Original and Mini-Wheats Unfrosted Bite Size
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If you are in doubt as to whether or not your product is part of the recall just call 800-962-1413. I spoke to a customer service representative who was very helpful.
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The explanation regarding the "KB", "AP", "FK" is very confusing as the package I have states: May 02 2013, FKA03 205 11:57. Does this mean this package was affected? I have a Kellogg's Variety 30 Pack (31.370z) with UPC 0-38000-70973-9 on the big box. There were three Mini Wheats Bite Size boxes included, two of which have been eaten (one remains). The Mini Wheats box has a UPC 3800021993, does this mean this one is included in the recall? If so, what does this mean for the ones that were eaten? Is this something we need to seek medical attention for?
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What do I do????
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My family already eat our box of Frosted Mini wheats last month and I recycled the box. (we enjoyed them!)
Have there actually been any cases where metal fragments have been found in the cereal boxes? Are the metal fragments clearly visable?
What is the potental Health Risk of eating these metal fragments? Should my family visit a doctor? -
We buy ours in bulk and have gotten rid of the boxes. How do we know, and how do we get reimbursed if we just throw them away to be better safe than sorry?
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What about packages that have KBB, KBC, KBA, and KBBA? Are these included in this recall?
What about your Jumbo Club Packs? They contain three boxes of the mini-wheats. The UPC is different for these - 3800022051. -
I purchase this kind of cereal all the time. I just got a call from price chopper saying I had purchased a box that could have the mesh in it. Well I got the call a little too late. My son and father had already finished the box of frosted mini wheats. So hopefully there was nothing in what they ate. Kathy
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This reply was created from a merged topic originally titled
the letters on my box of Mini Wheats is KPB 120B 23:40, the use by date falls into the timeframe, is this box in the recall?.
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am i the only one having trouble getting through? ...have been trying all morning and just getting busy signals. frustrating. maybe time to get more reps?
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Ha ha ha , Chuck! I almost fell off my kitchen chair laughing! Love your comment!
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This reply was created from a merged topic originally titled
Is KBA0212 13:17 with expiry April 12, 2013 included???. -
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REALLY? Do I REALLY have to call? Perhaps you should consider posting the answer to the obvious question: What do I need to do to get my cereal replaced?
An on-line registration, or an explanation of where to send the box's UPC is all that's needed...- view 2 more comments
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Linda; the instruction above clearly say to CALL. You should change these instructions to say what you told me...Use Contact us/email.
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Hi Bruce, We added it to the post at the very top of the Community page. We are working to update the other also. Thanks for pointing that out.
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This reply was created from a merged topic originally titled
I do have a box of mini wheats taht are recalled. What do I do? upc38000 31829. -
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I purchased this cereal and it has the UPC code listed to be recalled, I called your help line and cannot get through. Please let me know what to do with getting a refund?????
This reply was created from a merged topic originally titled
What do I do with the cereal being recalled??.-
Hi Winifred, You can click on our Contact Us link at the top of page to send us your information via email. Both email and phone volume is high at the moment, so we ask for patience as want to take care of all our consumers.
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what should i do???
This reply was created from a merged topic originally titled
my kelloggs purchased at bj's (70 oz) has an exp of 4/13 and the letters K B C. what should i do?. -
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This reply was created from a merged topic originally titled
how do you "recall" cereal. I have an unopened box at my house. -
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This reply was created from a merged topic originally titled
We have a Club Box package of the RECALLED Frosted Mini WheatsUPC 03800031921What are we to do with this??millietebo1@hotmail.com. -
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I have already consumed two boxes of the recalled mini-wheats. Is there anything I should do. The third box has been started, but not finished.
This reply was created from a merged topic originally titled
I have an 18 ounce package of recalled Frosted Mini Wheats with an expiration date of of August 15, 2013. I have already consumed 2 of the Frosted Mini Wheats from the same grocery store purchase. ????. -
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Checked our stock and thank goodness, we buy only store brand frosted mini's.
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Is the mini wheat package, 24 oz. , KPA August 18, 2013 safe?
Please return an answer. I do not want to throw out a good package and loose all that money.
Thank you, Fran Requa franrequa@bellsouth.net
This reply was created from a merged topic originally titled
Is the package with the letters KPA after the date Aug 18,2013 safe?. -
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Checking to see if my product is on recall list and what to do about it if it is.
Frosted Mini Wheats 70 oz Club size
Expiration date: June 5, 2013
KBA in box
UPC code 3800031921
This reply was created from a merged topic originally titled
I have a box of Frosted Mini-Wheats in Cub size package of 70 oz with expiration date of June 5, 2013 with KBA in the Better if Used by box with UPC code of 3800031921. Is that on the recall list and if so how do I take that back?. -
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I am poor with three children. I would like my brand new box of mini wheats replaced with a free box. My husband ate some of the recalled cereal.
This reply was created from a merged topic originally titled
how do i get a safe box of mini wheats to replace my recalled box?. -
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People the first 2 letters are the key identifier. I think that's all you need to know. I have 2 boxes with the letters KB. They are going to back to Walmart! They can deal with it.
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However the pre letter marking in front of the use by date s KPA-- Everything else matches a 24 oz box of mini wheats. Is this box safe?
This reply was created from a merged topic originally titled
I have a box of potential mini wheats. However the pre letter marking in front of the use by date s KPA-- Everything else matches a 24 oz box of mini wheats. Is this box safe?. -
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Is this box okay 24 oz.
This reply was created from a merged topic originally titled
You mention KB recalls mine reads KBB 0222 15 14 - use by 8/11/2013. -
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Forgot to mention the cereal also fell within the date ranges published as well. We don't need a panic here. If you aren't sure, just return the unopened cereal to your market. Better to be safe on this one or any other recall. Just my 2 cents.
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I have 4 boxes that have best by dates of July or Aug 2012. My boxes have KPB before the numbers...are these recalled?
This reply was created from a merged topic originally titled
Three letters instead of 2...are these recalled?. -
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My whole family (4 of us) eat this cereal (we have a box of the recalled cereal in our pantry (I just found out). My 3 yr old has been complaining of her stomach hurting and my 6 yr old feeling nauseas. I would like an answer of whether these could be symptoms of the metal shavings being in someone's system. I know that Kellogg's doesn't want a lawsuit. It doesn't seem like the company is working very hard to answer people's concerned questions. I don't care about getting another box of cereal I care about my family and I's health.
This reply was created from a merged topic originally titled
Concerned.-
Have you called them? I called yesterday and they said they had no complaints of people being sick. You definitely need to call so they have it on record. If you are that worried bring them to the doctor. My son and I ate a box that had the UPC and fell between the dates but there was an extra letter on it and according to the above it was not contaminated but Im still a little worried.
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probably just a virus going around
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This reply was created from a merged topic originally titled
I have a box 30oz frosted mini wheats with the UPC that has been recalled what do I do?. -
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You need to add a second and even third shift to your phone bank to take care of your customers. Extend your hours until the problem is over.
Hang in there I got through on about the 40th try. Then when you get through the automated reply system you will be put on hold waiting for the next rep.. So far it has been 23 minutes and still holding. i'll update later.
At about 25 minutes a pleasant gentleman got on the phone and took the information from my two boxes. He said they would send me replacement coupons and I should receive them in 7 to 10 days.
You can probably wait for the call volume to subside like next week and get through quicker. -
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Thank you Kelloggs for taking the time to create a voluntary recall. I would just like to say I am so sorry for the people you have to deal with right now. I had a half eaten recalled box, probably cost me around $4, I poked through it, then sifted it, then l mulched it to be triple sure then fed it to the birds in my backyard. I am saddened to see so many people go crazy over this, the only people who should be scrambling are those below the poverty line and being under it myself I would rather take a risk feed my kids today instead of waiting for a replacement coupon or something. Once again Thank you Kelloggs for your hard work and charitable work.
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Here are the codes on my box. Frosted mini wheats original 24 oz.
UPC 3800031834
Best if used by May 14 2013
KBB 0222 21:24
This reply was created from a merged topic originally titled
My mini wheat box matchs all your codes, except my box has the KBB in date box instead of KB. Is this a recalled box? Also, I ate one serving out of box already. Do I need to seek medical care?. -
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24 oz frosted wheat- sell by sept 2013
can I take it back to Safeway
This reply was created from a merged topic originally titled
how to return recalled product. -
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Is this one of the boxes in the recall?August 13 2013 KBB 0222 2056 Upc 3800031834. Original 24 oz. Finished last night.
This reply was created from a merged topic originally titled
Just finished box last night. August 13,2013. KBB 0222 2056. UPC 3800031834. Original Frosted Mini Wheats Bite Size. Is this one of the boxes?. -
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E-mail address....c.boucher25@yahoo.com. Would like an answer soon because I really like the cerel! Thanks Christine Boucher
This reply was created from a merged topic originally titled
I have a box of the Kelloggs frosted mini-wheats. 24oz The UPC number matches but the date has Aug 16, 2013KBA. Is this being recalled?. -
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Box info.
Original mini wheat 24 oz.
UPC 3800031834
Best if used by May 14 2013
KBB 0222 21:24
This reply was created from a merged topic originally titled
My boxes of mini wheats are affected by recall. What is my steps to correct this?. -
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I have one box of the recalled cereal, what do I do now?
This reply was created from a merged topic originally titled
Mini Wheat recall. -
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so what do i do am i just out of luck or ?
This reply was created from a merged topic originally titled
i have a bite size 30 oz. box aug 18 2013 kbc 0213 06:16. -
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Is there a reason there is no mention of the recal on your Canadian page even though product in Canada is affected? Not very responsible!
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This reply was created from a merged topic originally titled
I am not receiving answer on how to replace box of recalled mini wheats. Please answer this instead of telling me to go to post which I have already read.. -
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All of my boxes have one date on them,What are we to do with contaminated boxes?
This reply was created from a merged topic originally titled
I have a box with the listed upc # but the date is Jun 06,2013 Is this box part of the recall. -
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Please replace. Thank you.
This reply was created from a merged topic originally titled
I have the 30oz box, UPC 3800046954, Best Used Date of Aug 19 2013 KB 0212 2027.. -
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Generic brand mini-wheat cereal is often produced at the brand name factory-- did Kellogg's sell any affected cereal to distributors to be packaged with generic branding?
This reply was created from a merged topic originally titled
Does this recall affect "frosted mini wheat" cereal sold under generic brands?. -
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I bought this kind of cereal within the last month but put it in container and threw the box away what do I do now
This reply was created from a merged topic originally titled
bought the cereal within the last month but put it in container and threw bow away are they safe. -
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This reply was created from a merged topic originally titled
I have a box of 24 oz. Kellog's Frosted Mini-Wheats Original. UPS 3800031834, Best Used By Sept 6, 2013, KBC 02210248. Is this part of the recall?. -
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This reply was created from a merged topic originally titled
What about 70oz. original Kellogg's Mini-Wheats with KBB as the three letters. -
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Is Frosted Mini Wheats 70 oz. box with KBB included in the recall?
This reply was created from a merged topic originally titled
Recall Inquiry. -
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This reply was created from a merged topic originally titled
I purchased a box of the Mini Wheats with the following code: KPB110B Best if Used by Date: Aug 14 2013. I applied a magnet to pieces of the cereal and it does appear there are metal fragments. Is this box part of the recall? How do I proceed?. -
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This reply was created from a merged topic originally titled
I am wondering if I will hear anything from you about the merchandise that we have left. Maybe a coupon or two would be good.. -
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This reply was created from a merged topic originally titled
Please tell me how to replace box of recalled mini wheats.
24 oz size original
UPC 3800031834
Date May 14 2013
KBB 0222 21:24. -
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This reply was created from a merged topic originally titled
I have one box of the 18 oz Frosted Mini Wheats code KBB02132241 Jan 25, 2013 use by date. What do I do now?. -
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we have two boxes of mini wheats bit size frosted
24 oz date august 02 2013 klc00621:41
24 oz date jul 29 2013 kpa110b 17:35
upc code 3800031834 on both boxes are they on recall list
This reply was created from a merged topic originally titled
mini wheats bite size. -
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This reply was created from a merged topic originally titled
I have two boxs with matching UPC codes (one we have eaten from) and cannot get thru on the toll free line. What do I need to do?. -
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I have a box of the Frosted Mini wheats that are in the recall. My husband has ate almost the entire box. What now?? Do I need to be concerned??
This reply was created from a merged topic originally titled
I have a box of Frosted Mini wheats that have the recall UPC code. What do I do now??? Please let me know. My husband has ate almost the whole box. Do I need to be concerned??. -
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I need a refund for recalled boxes
This reply was created from a merged topic originally titled
we buy lots of frosted mini-wheats. how can we return the recalled boxes and get a REFUND?. -
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Just very curious if the issue began in a Kellogg's factory, or if it was in something shipped in from outside the main processing facility. As this could affect other products from other companies using the same source.
This reply was created from a merged topic originally titled
The voluntary recall is a great thing to do, rather then risk something more serious from happening by not saying anything, but did the metal pieces come from a machine in your factory, or from a factory that sent you an ingredient? I mean specifically, did it come in with the sugar, or the wheat, or during the final "mixing" process? you see what I'm getting at I'm sure. And if it did occur outside your factory, has THAT factory or company been notified?. -
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enjoy your metal wheats eaveryone