• Improve code entry

    … . The letter O and the number 0 are hard to distinguish. As are G and 6 etc. Often when I get a code wrong, I arrow back to the suspicious character and try to change … , not where you deleted and all the characters are squished together so that are all in the wrong positions. My idea, to make code entry less frustrating, would be to allow the cursor to stay … (2014-05-21)

    Tags: code entry, website problem

    · Not planned · 16 replies · 21
    • show us WHICH character(s) are wrong. You need darker ink. Or use a QR Code and let us scan it using our phone. (2014-06-03)
    • … it each time to try them all since one cannot simply delete/replace a character in the code. I bought Cheez-Its specifically for the MLB sweepstakes … (2014-06-04)
    • + 10 More
  • No Code On My Box Anywhere.

    I do not see a code on the box, inside the box or on any of the packaging on the pop tarts. Where is the code? (2016-02-07)

    · Answered · 1 reply
  • Why aren't there codes on the new packages of Special K chips?

    The new bags of Special K cracker chips do not have codes in them. (2015-01-27)

    · Answered · 5 replies · 2
    • Have the geniuses at Kelloggs thought about putting in a small paper coupon code in the bag? (2015-01-31)
    • Thank you for the suggestion, Rick. I will share with our promotion team your idea to put a small paper coupon code inside the bags. It is always helpful to hear from our fans when working to improve our program. Thanks, again! (2015-02-02)
  • App for KFR codes?

    Please make an app so we can enter KFR codes on the go! My Coke Rewards has one that is so easy to use, it would be great for Kelloggs to build one too. (2014-06-11)

    · Not planned · 9 replies · 5
    • … in option for codes. When you text in codes, you can only text in one code per message. You cannot send multiple codes in the same message. I hope this clears … (2015-03-31)
    • … or photos I'd get logged out and have to log back in again. Another reason you need an app is because you can't send more that one code per text which is ridiculous. I rarely text and therefore pay per text … (2015-06-28)
  • Please Don't Phase Out Codes

    Could you please reconsider phasing out the codes on product boxes? I don't have a scanner and so will not be able to participate any more. I'm sure there must be other members like myself who still want to participate in your program. (2015-06-14)

    · Answered · 44 replies · 70
    • And, another thing: It's easier to get the box out of the cabinet and get the code than it is to "train" other members of your household to remember to give you their receipts so you can upload them. (2015-10-29)
    • … Free Book offer. The promotion requires code entry to redeem for books. I suggest keeping … (2015-11-18)
    • + 3 More
  • Receiving Error Message When Entering Codes


    · Answered · 7 replies · 2
    • … us via our Live Chat. We were experiencing technical difficulties with code entry. Our website team has corrected this error … (2015-06-26)
    • I'm having error messages when i enter my cereal box code also. (2015-10-01)
    • + 1 More
  • Where is the code number for the Keebler crackers located?

    I have packages of the Keebler crackers for the FR and I can't find the code for the points. Where would it be located? (2014-10-09)

    · Answered · 14 replies · 4
    • Second time I have code in the Keebler Club box. If this continues; I may as well buy generic, skip the codes that are super hard to read especially in the cereal boxes, and save money. (2014-10-28)
    • I two boxes of 16 count nutri-grain bars ( apple and strawberry) and one box of Keebler club crackers with no code. (2014-12-03)
    • + 4 More
  • Dissapointed In the Printing of the Kellogg's Family Rewards Codes and Program

    … ... The inkjet machine that sprays the codes on the packaging is all to often broken up and the codes can not be entered. I received a "we miss you" e-mail … (2015-03-04)

    · Answered · 10 replies · 6
    • … you have experienced with reading our codes. We do our best to print the code clearly, however, we understand there is always room for improvement. Please know I will share your feedback … &gid=1. I hope this is helpful to you. Also, keep in mind, you can always reach out to us if you have an issue with a specific code. We are always more than willing to help out! Thank you for being a part of the Kellogg Family … (2015-03-05)
    • … one of my codes at this time. I thought they were o's and when that didn't work I tried zeroes and it still isn't working. Please help! I also have a code from a box of the new PB&J poptarts that is not long enough. I emailed someone weeks … (2015-03-12)
    • + 4 More
  • Your New Way To Enter Codes Will Now Make Me Close My Account.

    … So I would like to thank you, NOT, for making it a lot harder for anyone to earn rewards and would imagine a lot of people will close their account with kfr. So my question is why can you not still use codes in your packages in addition to your new system … (2015-06-12)

    · Answered · 19 replies · 25
    • Why don't you set it up to where people can use 1 or the other method (code entry or scan receipt/loyalty card)- which ever works better for them but not both since they could then double up on points. (2015-06-13)
    • … asked the same thing,I see symbol on package,10 seconds later got code entered on website?..dont get it....have to assume its a cost factor … (2015-06-14)
    • + 3 More
  • No Code In Specially Marked Box.

    bought a special marked box to cheezit's for a chance to win headphones. I could not find a code inside the box. Do not all the boxes have a code inside? (2015-10-18)

    · Answered · 6 replies
    • … for any inconvenience. Any packages specially-marked for a promotional code, will have one printed inside the carton. It is sometimes necessary to completely breakdown … (2015-10-19)
    • My box of Mini Wheats has no code!! (2015-10-22)
    • + 4 More
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