• Improve code entry

    … . The letter O and the number 0 are hard to distinguish. As are G and 6 etc. Often when I get a code wrong, I arrow back to the suspicious character and try to change … , not where you deleted and all the characters are squished together so that are all in the wrong positions. My idea, to make code entry less frustrating, would be to allow the cursor to stay … (2014-05-21)

    Tags: code entry, website problem

    · Not planned · 16 replies · 21
    • show us WHICH character(s) are wrong. You need darker ink. Or use a QR Code and let us scan it using our phone. (2014-06-03)
    • … it each time to try them all since one cannot simply delete/replace a character in the code. I bought Cheez-Its specifically for the MLB sweepstakes … (2014-06-04)
    • + 10 More
  • App for KFR codes?

    Please make an app so we can enter KFR codes on the go! My Coke Rewards has one that is so easy to use, it would be great for Kelloggs to build one too. (2014-06-11)

    · Not planned · 9 replies · 5
    • … in option for codes. When you text in codes, you can only text in one code per message. You cannot send multiple codes in the same message. I hope this clears … (2015-03-31)
    • … or photos I'd get logged out and have to log back in again. Another reason you need an app is because you can't send more that one code per text which is ridiculous. I rarely text and therefore pay per text … (2015-06-28)
  • Dissapointed In the Printing of the Kellogg's Family Rewards Codes and Program

    … ... The inkjet machine that sprays the codes on the packaging is all to often broken up and the codes can not be entered. I received a "we miss you" e-mail … (2015-03-04)

    · Answered · 10 replies · 6
    • … you have experienced with reading our codes. We do our best to print the code clearly, however, we understand there is always room for improvement. Please know I will share your feedback … &gid=1. I hope this is helpful to you. Also, keep in mind, you can always reach out to us if you have an issue with a specific code. We are always more than willing to help out! Thank you for being a part of the Kellogg Family … (2015-03-05)
    • … one of my codes at this time. I thought they were o's and when that didn't work I tried zeroes and it still isn't working. Please help! I also have a code from a box of the new PB&J poptarts that is not long enough. I emailed someone weeks … (2015-03-12)
    • + 4 More
  • Where is the code number for the Keebler crackers located?

    I have packages of the Keebler crackers for the FR and I can't find the code for the points. Where would it be located? (2014-10-09)

    · Answered · 14 replies · 4
    • Second time I have code in the Keebler Club box. If this continues; I may as well buy generic, skip the codes that are super hard to read especially in the cereal boxes, and save money. (2014-10-28)
    • I two boxes of 16 count nutri-grain bars ( apple and strawberry) and one box of Keebler club crackers with no code. (2014-12-03)
    • + 4 More
  • Your New Way To Enter Codes Will Now Make Me Close My Account.

    … So I would like to thank you, NOT, for making it a lot harder for anyone to earn rewards and would imagine a lot of people will close their account with kfr. So my question is why can you not still use codes in your packages in addition to your new system … (2015-06-12)

    · Answered · 16 replies · 19
    • Why don't you set it up to where people can use 1 or the other method (code entry or scan receipt/loyalty card)- which ever works better for them but not both since they could then double up on points. (2015-06-13)
    • … asked the same thing,I see symbol on package,10 seconds later got code entered on website?..dont get it....have to assume its a cost factor … (2015-06-14)
    • + 3 More
  • Receiving Error Message When Entering Codes


    · Answered · 5 replies · 2
    • … us via our Live Chat. We were experiencing technical difficulties with code entry. Our website team has corrected this error … (2015-06-26)
    • I'm having error messages when i enter my cereal box code also. (2015-10-01)
  • Where is the code on Special K Shakes.

    … 's Special K Breakfast Shakes in Double Chocolate but I don't seem to have a code on the inside. Looking more closely, I see the "Best By" date is 2-25 … (2014-04-20)

    · Answered · 6 replies · 2
    • … logo. Since this was an older product, it could be the reason why it does not have a code. Not all products are participating so make sure to look for this when you are at the store. Thank you for being part of our online community … (2014-04-21)
    • Missing code. Please reference the new conversation here: Missing promotional code. (2015-02-05)
    • + 2 More
  • Where do you find the code on Kellogg's Special K Protein Drinks?

    Where do you find the code on Kellogg's Special K Protein Drinks? (2015-01-13)

    · Answered · 12 replies · 5
    • Where is the code? Please reference the new conversation here: Where is the code? (2015-01-14)
    • I cannot find any code on the 8 pack of the protein drinks (2015-01-29)
    • + 6 More
  • Confused About Where the Kellogg's Family Rewards Codes are Located On the Package.

    I have a box of Strawberry Frosted Pop-Tarts, along with some other products here, and I simply cannot find any product codes anywhere inside or outside the box, no matter where I look. I am very confused. (2015-02-13)

    · Answered · 4 replies
    • … the codes. The codes on Pop-Tarts are located on the inside of the box. To see the code, sometimes it is best to cut open the box and lay … . It is printed in black on the inside of the cardboard box. I have included some code examples below that I hope help with locating our codes in the future. Also, there is more helpful … (2015-02-13)
    • Thanks, Veronica, for your help. I was definitely able to find the code with your directions, once I was able to flatten the box and look inside again. I could not see the ink while just trying to look inside it otherwise, as it was too faint … (2015-02-13)
    • + 1 More
  • I Am Not Able To Enter A New Code.

    I am trying to enter a new code it automatically enters a precious enter code and I have tried to delete the old one but I am unable to enter any new code????????? (2015-02-25)

    · Answered · 7 replies · 2
    • Illegible Code Please reference the new conversation here: Cannot Read Code (2015-08-31)
    • You sent me a verification code, but it doesn't work either. Where do I enter it?? (2015-08-31)
    • + 1 More
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